Step 1: Wholesale Gold Membership (Immediate Access)

• Fee: Free

• How to Join: Simply provide your name, phone number, and email at the register upon your first purchase. You will receive a Wholesale Gold Card immediately to enjoy wholesale pricing.

Step 2: Executive Membership Upgrade ($120 Value)

• Benefit: Wholesale Pricing + Cash Back Rewards (2% on Hair / 1% on Beauty).

• Eligibility: Wholesale Gold Members are eligible for a FREE Upgrade to Executive status upon their return visit and purchase.

• Process: Visit the Membership Desk, take a photo for your ID, and receive your new Executive Member Card.

Renewal Policy (Good Standing Condition)

• The Executive Membership fee ($120/year) is waived for the first year.

• Annual Renewal: Subsequent annual renewals are complimentary (FREE) ONLY for members who remain in "Good Standing."

• Good Standing is defined by frequent store activity and strict adherence to store policies. Maxbella Sales Inc. reserves the right to charge the standard $120 annual fee if a member does not meet these criteria.

Membership Rights

• Maxbella Sales Inc. reserves the absolute right to issue, suspend, terminate, or revoke membership cards and privileges at its sole discretion. Cards are non-transferable.

Standard Policy

• 1️⃣ FULL REFUND (2-Day Window): Allowed ONLY if the item is returned within 2 days of receipt with original packaging and receipt.

• 2️⃣ EXCHANGE OR STORE CREDIT (14-Day Window): Allowed if the item is returned within 14 days of receipt with original packaging and receipt.

🚫 FINAL SALE ITEMS (Non-Returnable) For hygiene, safety, and per IL State Law, we DO NOT accept returns on:

• Hair: Wigs, Ponytails, Drawstrings, Braids.

• Fashion: Clothes, Shoes, Hats, Accessories, Body Jewelry.

• Chemicals & Cosmetics: Hair colors, chemicals, cosmetics (opened or sealed).

• Electronics: Opened electrical items.

• Clearance: "Close-out" or "On Sale" items.